To return new and unused items for a credit or refund please contact us within 7 days of receiving your order using the form on this page. Items must be unused and returned with their original packaging within 14 days of delivery, otherwise, unfortunately we will be unable to accept the return.
If you need to return an item, please complete the form on this page. Shipping in this case is the customer's responsibility.
If a package is damaged in transit please do not sign upon receiving it unless you have checked the contents that you ordered are inside it. Please photograph the package and contents if possible and notify us immediately via the form on this page or at firstname.lastname@example.org. This will enable us to follow up with the shipping carrier. All damages must be reported within 3 days of delivery. Unfortunately, we are unable to assist after this time.
You should expect to receive your refund within 14 days of giving your package to the return shipper depending on the transit time. We will process your return as soon as we receive the returned item.
Please complete the form below to request an RMA number.